Executive Head - AMENDMENT, Employment Insurance Board of Appeal

The Employment Insurance Board of Appeal was created under Part 5 of the Department of Employment and Social Development Act, which came into force on June 22, 2023. Canadians who contribute to the Employment Insurance system are eligible for benefits under specified circumstances. People who are denied Employment Insurance benefits, following a decision on a request for reconsideration, have the right to appeal that decision. The Board of Appeal acts as an independent administrative tribunal composed of three member panels rendering decisions on all matters appealed under subsection 113 of the Employment Insurance Act. The Board of Appeal's mandate is to provide simple, quick, fair and client-centric quasi-judicial services to Employment Insurance claimants and employers.

The Executive Head has supervision over and direction of the day-to-day work of the Board of Appeal. The executive head plays a major role in determining and promoting the vision, goals, and strategy of the organization. In particular, the Executive Head is responsible for the management of the regional coordinators and the members of the Board of Appeal, including providing them with training and guidance with respect to their duties and functions and evaluating their performance. The Executive Head is to report regularly to the Canada Employment Insurance Commission on the overall performance of the Board of Appeal.

Diversity and Official Languages

We are committed to providing a healthy and accessible workplace that supports one’s dignity, self-esteem and the ability to achieve one’s full potential. With this in mind, all appointees will be expected to take steps to promote and maintain a healthy, respectful, inclusive and harassment-free work environment.

Preference may be given to applicants who are members of one or more of the following groups: women, Indigenous peoples, persons with disabilities, and members of a visible minority group.

The Government of Canada will consider bilingual proficiency and diversity in assessing applicants. You are therefore encouraged to include in your online profile your ability to speak and understand your second official language.

Education and Experience

• A degree from a recognized university, or an acceptable combination of equivalent education, training and job-related experience;


• Significant experience in the interpretation and application of legislation, policies and directives;


• Experience in leading a large and diverse team, including:




• Managing human resources in person and / or remotely;


• Developing and implementing operational efficiencies and performance standards; and


• Managing financial resources.




• Experience in leading and managing large-scale organizational change efforts, initiatives and / or transformation;


• Experience developing collaborative and successful stakeholder relationships and complex partnerships;


• Experience in decision-making related to sensitive and complex issues; and


• Experience as a decision-maker in an adjudicative tribunal.

Knowledge, Skills and Abilities

• Knowledge of the procedures and practices involved in conducting hearings in an administrative tribunal and in the legal principles involved, particularly as they relate to evidence, legal interpretation and natural justice;


• Knowledge of government practices, including those related to sound governance and organizational management principles;


• Superior communication skills, both written and oral;


• Ability to act as a spokesperson for the Board of Appeal in dealing with the media, public institutions, governments and other organizations;


• Ability to develop effective relationships with clients, stakeholders, partners, and senior government officials while maintaining the degree of independence required of an administrative tribunal;


• Ability to provide leadership within the Employment Insurance Board of Appeal to fulfill its mandate in accordance with the Department of Employment and Social Development Act and the Minister's direction on overall objectives;


• Ability to motivate regional coordinators, members and staff to collaborate effectively, challenge each other and to strive to exceed their previous standards of performance and to ensure that the Board of Appeal adheres to the highest standards of accountability and transparency; and


• Ability to act as a steward and oversee the establishment and implementation of organizational standards of performance, productivity, efficiency and quality in decision making.

Language Requirements

Proficiency in both official languages is required.

• High ethical standards and integrity


• Sound judgment and impartiality


• Tact


• Discretion

Eligibility Factors and Conditions of Employment

• Appointees must comply with the Ethical and Political Activity Guidelines for Public Office Holders throughout their appointment as a term and condition of employment. The guidelines are available on the Governor in Council Appointments website, under Forms and reference material.


• All appointees will be subject to the Conflict of Interest Act. Public office holders appointed on a full-time basis must also submit to the Office of the Conflict of Interest and Ethics Commissioner, within 60 days of appointment, a confidential report in which they disclose all of their assets, liabilities and outside activities. For more information, please visit the Office of the Conflict of Interest and Ethics Commissioner's website.


• Appointees must uphold the highest standards of probity and are expected to demonstrate behaviors in the workplace that afford respect, equality and dignity, to everyone they interact with at work at all times. The Values and Ethics Code for the Public Sector outlines the values and expected behaviors for public servants, including valuing diversity and creating workplaces free from harassment and discrimination. Governor in Council appointees are expected to uphold and respect these values and principles in a positive and active manner.


• The appointee must be willing to perform most duties in a telework environment, understanding that they must have the required provisions.


• The appointee must be able and willing to travel frequently throughout Canada.

A link to this notice will be placed in the Canada Gazette to assist the Governor in Council in identifying qualified candidates. It is not, however, intended to be the sole means of recruitment.

A list of qualified candidates may be established and may be used for similar opportunities.

How to Apply

Candidates must apply online by 11:59 p.m. Eastern Time on June 20, 2024, via the Governor in Council Appointments website. Your cover letter should be addressed to the Deputy Director of Selection Processes, Senior Personnel Secretariat, Privy Council Office, and should be sent through the online application.