Permanent member, Veterans Review and Appeal Board

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Veterans Affairs
Position title:
Permanent member
Salary range:
$133,800.00 - $157,400.00/Year

Atlantic Region
(Charlottetown (Head Office), Dartmouth, Halifax, Fredericton, Moncton)
Quebec Region (Montreal, Quebec City)
Ontario Region
(Ottawa/National Capital Region, Toronto)
Prairie Region (Edmonton, Calgary)
Pacific Region (Vancouver, Surrey)

Opportunity number:

The Veterans Review and Appeal Board is an independent appeal tribunal that helps Veterans, Canadian Armed Forces (CAF) and Royal Canadian Mounted Police members and their families obtain the benefits to which they are entitled for service-related disabilities. Based out of Charlottetown, Prince Edward Island, hearings are conducted across Canada by members of the Board. Members operate in a high-volume and fast-paced work environment focused on respectful hearings and quality decisions written in plain language. The work requires travel across Canada, where travelling one to two out of four weeks is not uncommon. We are committed to providing an inclusive and barrier-free work environment.

As the ideal candidate, you are the consummate professional and decision maker, who remains calm and objective in all situations, while making people feel respected and comfortable in sometimes sensitive or tense moments. You bring compassion for Veterans’ issues while balancing the everyday operational realties of working in a fast-paced environment in various locations across Canada. You hold the highest of ethical standards and work with the utmost integrity, diligence, respect and fairness. Your ability to communicate is superior, and adaptable to various environments and situations. You can truly work with anyone from any background with a client-focused approach.

Diversity and Official Languages

The VRAB is committed to providing a healthy and accessible workplace that supports one’s dignity, self-esteem and the ability to achieve one’s full potential. With this in mind, all appointees will be expected to take steps to promote and maintain a healthy, respectful, inclusive and harassment-free work environment.

Preference may be given to applicants who are members of one or more of the following groups: women, Indigenous peoples, persons with disabilities, 2SLGBTQI+ and members of a visible minority group.

The Government of Canada will consider bilingual proficiency and diversity in assessing applicants. You are therefore encouraged to include in your online profile your ability to speak and understand your second official language. If you are currently employed with the Government of Canada, please ensure you submit your second official language results.

To be considered, please ensure that the information provided in your curriculum vitae and cover letter clearly demonstrate how you meet the following requirements:

Education and Experience

  • A degree from a recognized university or an acceptable combination of relevant education, job related training and / or experience;

  • Experience as a decision maker in, or presenter before a quasi-judicial administrative tribunal and / or significant experience in decision-making related to sensitive and complex issues;

  • Experience in the application and interpretation of legislation and regulations, in assessing complex information and in writing submissions and / or decisions;

  • An acceptable combination of relevant experience in other fields such as, but not limited to, disability compensation, Veterans Affairs, human sciences, policing, military, or law;

  • Recent and significant experience using a computer in the workplace for routine matters including workload distribution, communication, research, and word processing; and

  • Experience working with Veterans or persons with disabilities and / or lived experience would be considered an asset.

If you move on to the next stage of the selection process, the following criteria will be assessed:

Knowledge, Skills and Abilities

  • Knowledge of the principles of natural justice in a tribunal setting;

  • Knowledge of contemporary military, policing and Veterans’ issues;

  • Knowledge of legislation governing Veterans’ benefits, specifically the Veterans Review and Appeal Board Act, Pension Act, War Veterans Allowance Act, and the Veterans Well-being Act and associated regulations and other related statutes;

  • Ability to communicate effectively, both orally and in writing;

  • Ability to interpret and apply the law to develop well-reasoned, clear, accurate and concise decisions;

  • Ability to hear appeals, handle sensitive situations, maintain self-control and defuse tense situations;

  • Ability to think conceptually, and isolate, synthesize and analyze information to make and write appeal decisions; and

  • Ability to work efficiently, independently, as well as within a team to make quality and timely decisions.

Language Requirements

Proficiency in both official languages would be preferred.

If you move on to the next stage of the selection process, we will contact your references to confirm that you meet the above selection criteria and that you possess the following Personal Attributes:

  • High ethical standards, integrity, respect and fairness

  • Superior interpersonal and communication skills

  • Tact, diplomacy, sound judgement and discretion

  • Client service orientation

  • Adaptability to work effectively with a wide range of groups and individuals from diverse backgrounds, positions and socio-economic conditions.

Eligibility Factors and Conditions of Employment

  • Appointees must comply with the Ethical and Political Activity Guidelines for Public Office Holders throughout their appointment as a term and condition of employment. The guidelines are available on the Governor in Council Appointments website under the Forms and reference material.

  • All appointees are subject to the Conflict of Interest Act. Public office holders appointed on a full-time basis must also submit to the Office of the Conflict of Interest and Ethics within 60 days of appointment, a confidential report in which they disclose all of their assets, liabilities and outside activities. For more information, please visit the Office of the Conflict of Interest and Ethics Commissioner's website.

  • Appointees must uphold the highest standards of probity and are expected to demonstrate behaviours in the workplace that afford respect, equality and dignity, to everyone they interact with at work at all times. The Values and Ethics Code for the Public Sector outlines the values and expected behaviours for public servants, including valuing diversity and creating workplaces free from harassment and discrimination. Governor in Council appointees are expected to uphold and respect these values and principles in a positive and active manner.

  • Appointees must perform their duties under the Veterans Review and Appeal Board Act on a full-time basis and shall not hold any office or engage in any occupation inconsistent with those duties. (statutory)

  • Appointees must work primarily from their home office in Canada and have access to high-speed internet.

  • Full-time appointees reside within, or be willing to relocate within, a reasonable commuting distance of the regional office to which they are appointed. Relocation costs will only be reimbursed in exceptional circumstances.

  • Appointees must be willing to travel outside the immediate region to which they are appointed. This could include being away from home overnight to conduct hearings.

  • Appointees must be willing to travel up to two weeks per month.

  • Appointees must possess a valid driver’s license or have access to a personal means of transportation.

A link to this notice will be placed in the Canada Gazette to assist the Governor in Council in identifying qualified candidates. It is not, however, intended to be the sole means of recruitment.

A list of qualified candidates may be established and may be used for similar opportunities.

How to Apply

Candidates are strongly encouraged to submit their application, along with a resume and cover letter addressed to the Director of Selection Processes, Senior Personnel Secretariat, Privy Council Office no later than 11:59 p.m. Eastern Time on November 28, 2023, via the Governor in Council Appointments website.

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